Review for Brooks Carpet Clinic Ltd.
Project Date: September 2018
Project Price Range: $10,000 – $49,999
Ron & his crew provided a very accurate/ timely quote on the project including a commit to a schedule.
They had to remediate, fix, & finish a tough job on a restoration project I was doing for a heritage property. They stayed on schedule as promised & I was quite impressed on the way they kept me informed on technical details and on-site progress pictures. I was in another country during the process and as the homeowner I was conducting the engagements with Ron remotely but felt very comfortable on each step. This says quite a lot as I’m an engineer and quite particular.
This included going the extra steps to detail / complete a few areas of the work that would not normally be in scope plus we were able to talk thru various points I had for consideration for changes with no problems.
The job site was kept tidy during work and they put everything that needing moving during the job back in place afterwards, not everybody even thinks of that.
I will definitely use them again should the opportunity arise.
Ron Preston, owner of Brooks Carpet Clinic gutted my 1970 home right to the exterior brick walls and gave me a brand new modern home. He hired all the trades people and both Ron and his wife practically picked out all home interior stuff which I was so thankful for. I would pick the final carpet, etc but it was much less overwhelming due to their expertise and input. I have a beautiful new HOME (not just a house). Ron has also constructed an amazing new 2-tiered deck on two sides of my house. It is very professionally build and top of the line. This coming summer 2015 he is helping us finish up by widening our driveway and building us a new added entryway. I am so thankful I had him over for a kitchen Reno quote. I had no idea he could do all that he CAN. I love my new home. I also love that he sold me my cabinets, carpet, tile etc. One stop shopping was wonderful. I Highly recommend Ron Preston.
Everything turned out real good. It’s almost dry this morning. The new underlay turned out real nice. Looks like new carpet now. Zac did the stairs and it wasn’t in the contract -forfree.
As always, service was great, all parties very acomodating See you again.
The carpets look great. Zach was very obliging, helpful, and fast. Did a thorough cleaning. Very pleasant young man, be proud of him Ron
Excellent workmanship. I am impressed. It took a little bit longer than expected, but the end result was more than satisfactory. You cannot tell this basement was recently filled with sewage.
The job was done quickly and he seems very knowledgeable about the questions I asked.
I’m very pleased, that I chose you to do my carpet, it’s like you have installed a new carpet. Thank you, Hope you’ll come again soon, Take care love Ella Beasley
We are happy with the results of our cleaning. Really good job!
I am very pleased with the service. Much care & attention was given to the job & everything was left clean. Zach even came back early from his lunch break to finish up earlier as I had another appointment in the afternoon – this was appreciated
You where very efficient & came the next aft. making an appointment. I enjoy doing business with you. I wish you all the best. I’ll recommend you to all my friends.
Brooks Carpet Clinic’s, public service is #1
You did a great job, considering I got my days mixed up. Your cleaner arrived – well dressed – I thought he was a door to door salesman. Despite the mix up, he was extremely polite and proceeded to do an excellent job. I appreciate the great service. Thank you
Zac is always very helpful. Cares about my over clean freakish ways. Carpets always are stainless when he leaves. Dry fast, and a pleasure to have around. Would not call anyone else.
I was extremely impressed with the tidiness, workmanship and responsibility shown by your technician. Any questions I had or any improperties or markings that I needed to be aware of were explained to me in a mature responsible manner. Over all I am very pleased with the work I had done.
A very good experience. I would get you again in a heartbeat. But I always get good service from you. That’s why I keep coming back.
Laura E Kiemele
On Nov.12 I had you come in and clean my carpet. I have absolutely no complaints at all. The young man did a very good job. The carpet was very, very dirty and stained and when he finished it looked like a new carpet. He was very polite, friendly and courteous. When finished we had…
excellent work – no complaints, will use the service again.
Sent by card, To All You Wonderful Staff of Brooks Carpet Clinic, I would like to thank all of you… The rugs look Great! Sincerely
Sent in by card, Thanks for a job well done
Sent in by card, The rugs look much better. Thankyou for your friendly service
Very happy with job done. Very pleasant young man and did the job (big one) in a timely manner. Will use you again
I am very satisfied with the job. Zac was a very pleasant man & did a good job.
Very good job! On time which I really appreciate, pleasant demeanor, & suggestions for guarding against future stains & removal much appreciated as well. Will definitely use this service again.
H A Bevan
LOOKS GREAT! FAST & POLITE SERVICE. Thank-you.
I’m very impressed with the job & I appreciate the call first & being on time. Thanks!
Excellent as usual! Thanks again!
Serviceman was early, excellent. He worked steadily and was very thorough His workmanship was very good considering our dirty carpet. We will call on your company again.
I believe that your operator was very professional, went over everything before starting which I appreciated. I will definitely be referring your company to others.
VERY GOOD WORK AND FAST TOO !
The service was great. He was on time and the carpet looks so clean!
Professional and courteous, careful, thorough, handled my furniture like it was their own. Did an awesome cleaning job too!
Fantastic service, had a room used by kids,also animals, rug was gross with spillls etc., now it looks like new rug, plus it smells great! Very pleased with the service and will definitely use Brooks Carpet Clinic again!
Excellent results! Very professional and careful in our home. Thanks!
Please Put Into Words How We Did i.e. service, manner of crew, tidiness, workmanship and overall opinion of your experience with us. I would say excellent on all the above.
Just in one word, excellent, experience for a first time customer. Can’t wait till next year for another appointment. I won’t hesitate to recommend them to friends, who need a carpet cleaning. Keep up the good job.
Very professional service, extremely happy with the results!!
Very Good! Carpet Looks Great! Thank you!
Everything looks really good. I have very worn carpet and it looks like he got it to lift up really well. Took great care of my furniture. Very neat, will recommend for sure.
Excellent Service, Very Friendly …, great job!!
Everything was great, fast, no delays – got an appointment very quick, I appreciate that. Carpet looks like new – will call again to finish all carpets. Thanks!
I was very impressed with the professional, proactive service I received from the Carpet Clinic staff. My carpet was installed within two weeks and the end result was fabulous. Thanks!
Zac was very friendly, very thorough, answered our questions. I had someone here who could see and said the carpets looked like new. Thank you for choosing to do our carpets ( part of a reaching out program offered )
From the b4 & after pics, the job was amazing. Friendly service!!
To put it in one word … Incredible!
A very confident and skilled workman and a long time employee. I have always had him to clean rugs etc. Be sure to contact him when(you) need these jobs done
Great job throughout the whole house. Manner of crew was excellent, everything was explained, I’m very happy and will pass the word on. Thank you.
The carpet looked very nice. All the stains were gone.
Great service, Friendly and tidy!
Great dealing with Zac. Did an awesome job. Very quick and clean.
Our carpet looked wonderful- loved it- looks brand new. Our sofas look great. Friendly and fast, but thorough. Very pleased with the job.
Friendly, tidy, clean, fast. We’ll continue to use Carpet Clinic. Thanks!
Excellent service, very friendly and overall, a great job!!
Very pleasant and courteous, did a great job.
Pleasant and professional.